Terrible company, with unbelievably poor service. My partner bought a pair of shoes from here. Upon recieving them not only did they not fit but they were very poor quality. When asking to return them they told her that they don't accept returns on any times because because specifically states dress or items tailor made and directed her to the returns policy.Yet nowhere on the item listing, nor on the email she received confirming my order did it state that these shoes cannot be returned and when I checked the general returns policy there was no mention that shoes cannot be returned. When she appealed this they replied they stated that I cannot return a dress... yet it's not a dress, it's a pair of shoes! When my partner contacted them via their webchat they told her that she would have to source a local tailor at her own cost – now I’m not an expert but I fail to see how someone can have a pair of shoes resized! We then appealed this to PayPal but it looks like they've sided with MillyBridal, so now we're seeking out a financial ombudsman to look into this.