Horrible customer service. Lies about when my refund will be back in as many others have said. They do not pay out money they owe but they tell you they have sent it and that its a problem with my bank? Also what they've told many others by the looks of other reviews. Doubt its everyone elses bank with the problem as the common denominator in all these situations is this company. They urge and urge you to mess about raising a dispute. As soon as i followed this advice (after waiting more than the allotted time they told me it would be in the bank) and raise a dispute they tell me "if you haven't raised a dispute with your bank we can do a transfer. Why when the money should have already been sent and debited from them according to chrome stripe pay which is what they say they use. Just a really dishonest company please please avoid.