Have been trying them for a while for the food. While it was convenient and the recipes good in flavour, the communication and mishaps are quite annoying. I have applied for the NHS discount (and it has Never been applied to any of my purchases)!! Some of the food has come squashed and meat leaking!!!... Never replied with an Apology!!! And now, brought a one of purchase of frozen drinks/smoothies (ordered 2 last week) Only today I've open them (I've been working all week) and There are 3!! packets missing (out of %!) :(( I'm sooo unhappy and frustrated that I have taken the time to write a review !