Ordering from Mini Zoo was honestly the BEST experience I've had online - period! They shipped within less than 24 hours of receiving my order (it might have even been 12 hours!) and provided me with updates periodically as my tracking information updated. When I received my package, everything was in perfect condition, and there was even a bonus surprise which I sincerely appreciated. I love my two Beasts of the Mesozoic raptors! They are such high quality and mesmerizing to stare at. And they display very well with the CollectA Carnotaurus that I'd bought from Mini Zoo previously. Thanks for the excellent and friendly service, the fast shipping, and for providing such awesome products!