This was my first disappointing experience with Minature Market. It took nearly a week for them to even get around to shipping what was purchased. No tracking info was ever given. After contacting via email about the possibility of never receiving my order, 13 days had gone by and nothing had shown up, no tracking given, nor had I had any reply about my order in that entire time. It finally arrived nearly 3 weeks after the order was placed. I never received a reply to my questions about the order at all. Instead, I got what I suspect was an automated email with this survey about my purchases linked almost a month after the order was placed. I don't expect miracles, but that is beyond unacceptable.