Product was fine after it was delivered 3 weeks past it's expected arrival. I'd still be waiting for my order if I hadn't reached out to the Manchester office and spoken with someone directly. My order was intended for an Easter gift but given the lateness of its arrival that didn't happen. I can't say that this is the type of site I'd use again, nor recommend to my friends, or use to purchase materials for the game club that I sponsor, especially if the only compensation for late arrivals is an email saying "sorry for the delay, looks like someone else took care of your order". Is this the best MM can do?