The service had many delivery issues where there were delays. Tough for someone trying to get it around working and not have it sit out all day. Secondly, even with customization, they would say the items you chose didn't meet their quality so they swapped for something you don't even use. My box arrived once not even taped shut! A few times crushed on one side. I used it for about 3 or 4 months, and skipped a number of weeks as I would be buying $30 worth for only two items or so I actually would choose to buy. Then the add ons! They kept packing 4 weeks in a row dried good add ons at the top with ice pack above it. The ice pack suggests and opened ruining the dried goods and was so far from produce it didn't help it at all. I complained 4 times and was told this was the best way to ship. I sent pictures of soggy bags and boxes opened ruining the goods and response was always we. Are about our customers etc...but they kept ignoring the concern. The last time I complained they closed my account for me and said if I wanted to return they'd offer 25% off next box. Why should they control closing my account for their errors. Also, their mission is bogus as most items have from Mexico stickers so aren't local and their actions show they don't care about wasting the items. It was spending extra money, wasting goods, causing extra packaging, and taking time constantly to take photos and send complaints to get partial refunds. I guess they count on customers who just pay the full amount and toss all the bad stuff and don't mind getting items they don't want. I would choose another company. I've had better luck with others and not treated as an indispensable liability as opposed to a customer who often bought extras. Liked the idea, but poorly done.