Customer service has not responded after one week and two contacts. There is no phone number nor email address. My first box contained nice fruits and vegetables, however packing could have been better. A cucumber on the bottom was smashed open by a large butternut squash placed on top of it. Just wanted to suggest better packing--but no response. Three mini-cucumbers arrived shriveled; by the next day they were slimy and had to be thrown away. First time subscribers are given a 25% discount--$16 instead of $22. Check-out screen showed $16 but credit card was charged $22. Website must have been designed by a 79 year old--a teenager could have done better.