My first order was missing extra items that I paid for, delicate items were at the bottom of the box smashed by heavy items,ll the leafy items (lettuce, cilantro, cabbage) was rotting.... I gave it a 2nd chance but the 2nd box was missing items I paid for, "yellow potatoes" consisted of 2 very small potatoes... and the insulating material was torn and the shredded paper inside was all over everything.... which, of course, was wet.... The produce is NOT fresh.... it looks like what was pulled off store shelves past it's prime... neither time did I get the extras that I paid extra for and both times the packaging was poor. I gave up. I'd rather eat canned produce.