Same as many other people. I canceled after stopping and restarting once - customer service assured me my experience was an anomaly. It’s we don’t have time to unpack a giant box of rotting produce. I would take pictures, send them pictures, by the time they refund you a few bucks what’s it worth? Go to the store, you’ll buy something you can use rather than something you need to put in the compost. A solid percentage of food was either already on the way to rotten or packed incorrectly so it was damaged and bruised when it would otherwise have been fine. And if you order extras, good luck on them getting those right. I honestly don’t know who is throwing their boxes together - one time a box was clearly shredded and pieced back together with tape. A joke. They told me they were having quality issues with packing and fulfillment. Well when that is your whole business, are you kidding?