I ordered my first box in early December. My account was charged, however, I never received this box. After contacting the company twice through their online form, I was finally able to get a refund. There was no customer service number or email listed on the website. I gave the company a second chance. This box was charged on time and delivered late. Most of the food was rotting or close to expiring. I was not please. I contacted customer service through their online form again. This time I did not get a response and I still have not received a response. The amount of useable food you get from the box is not worth the money you pay. In my opinion, it’s better to go straight to the grocery store. I don’t see myself using Misfits Market again.