When I joined last November, everything was great. Since mid March 2020 things went seriously downhill. This is Mid May now-and the company still hasn't gotten themselves organized. Initially, I was very understanding, but after 10 weeks of this, my patience has run out. I received boxes that sat on the FEDEX truck for five days, received one box with only half the produce.
This week the label was created on 5/13/2020 for a 5/15/2020 delivery. That order has still not left Misfits on 5/19/2020. And they are supposed to be working on this weeks' order.
Their customer service is terrible. You can't call them, and they respond to emails after 3.5 weeks. The order with only half the produce was responded to after 3.5 weeks. They gave me a 50% discount on the next order.....which is not likely to arrive either.
Will pause the subscription....maybe pick up again in the fall.
5 years ago
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