I am torn between a 2 and 3. My first box was delayed due to a power outage on their end. Received it on Saturday when it should have been Saturday. I emailed customer service to check but they never contacted me. Bag was water. Second box was huge but got repeats of butternut squash, celery, and jicama which we don’t eat along with a huge red cabbage which we threw out because by the time we got supplies to use it, it was bad. Finally got to customize third box but only got 85% of it and it was small, while others posted pictures of copious items that were all the customizations. Last box was meager and the cucumber turned rotten (2 days) before I could eat it. The last two times my romaine lettuce have been 4 stalks with the roots - not much help there if I wanted to eat it quickly. Add ons were sometimes already half rotten like tomatoes. Last box was only one on time. Them and FedEx don’t work well and as I get things from other places through Fed Ex, it’s not Fed Ex’s side. I found an alternative in my area, that while more expensive, is soooo much better all the way around.