RUBBISH! Staff are completely incompetent and clearly unable to read. I ordered a skirt in a size 14 and was sent a size 10. I was so annoyed because I needed the skirt for a night out for the following night. I messaged Missguided on Facebook and clearly asked them if they could send a replacement for the next day. Couldn't do this without sending them proof of delivery once I'd returned the item. Bearing in mind this was 8PM, what post offices are open at that time?! I needed the skirt for the next day! So I just thought I'd just buy the skirt AGAIN and HOPE they actually send the right size. How could they make the same mistake twice? Right?... WRONG! Again, the skirt arrived the next day IN A SIZE 10. I HAD ORDERED A SIZE 14. I was absolutely fuming. Are the staff that idiotic to get a size 10 mixed up with a size 14? To do it twice aswell? Crazy. Again, I messaged them on facebook and waited a few hours for their reply. Not very apologetic but offered 20% my next order. Do they really think I'm likely to order again? LOL What a joke!! Stay away from Missguided if you want last minute purchases. They need a customer service telephone line, seems like they need it with so many complaints they get!