First time ever ordering off Missguided and I am extremely disappointed with the experience as a whole. Pretty horrible customer service. Spent nearly $500 and ordered 10 items. Two items were missing and out of the remaining 8, none of the clothes fit even though I ordered them in my size so obviously their sizing runs very big. Got a free returns label which was great, returned all the clothes and was issued a refund. However, I was only issued a refund for 6 items and I have had to contact them about 4 times to get a refund for the remaining two items. I was supposed to get a $183 refund and only $35.5 was refunded to my bank account. No one could tell me why I was only refunded $35.5 and I am still waiting on the rest. Everyone just keeps telling me the refund will come through but it's been over a week now and I am getting very frustrated at having to contact them constantly to find out when the rest of my refund will come through. So if ordering I would make sure you know the clothes will fit because misguided are horrible with refunds and returns.