really frustrating because most of the product is really nice - however the customer service and courier company just make this not worth it! I have ordered 4 times in the last month and paid for next day delivery - and every time they have been late at delivering. One instance I sat at home waiting and received an email saying they had attempted to deliver my parcel and I wasn't home! Another instance they took the first line off my address so couldn't deliver it! They have no contact numbers for the courier service nor customer care - forget it guys order off ASOS way way better customer care!