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Abbie Raven
I am appalled at the service. I ordered a swimming costume and sunglasses for next day delivery. I waited in all day for the delivery and it never showed I emailed Missguided and they said they had for some reason been returned to the depo Mistakes happen, I get that so I politely emailed them asking them to resend the package next day delivery I then received an email back stating that the £22 swimming costume was now out of stock so they couldn't send it so they would refund me £19.50 as I'd been charged an adjustment fee of £2.50 I fail to see why I'M being charged an adjustment fee when all I wanted was the products. I have asked for a full refund including delivery which I will probably not get. The customer service emails are also very patronising. Safe to say I will never be using Missguided again. Totally not worth the hassle especially when you're relying on something coming on a specific date.
9 years ago
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Missguided has a 2.7 average rating from 1,069 reviews