I have just tried to have my bank account details deleted from the Misguided web site after finding that my daughter had ordered something without permission. I had not realised that the web site had retained my bank details as this is something that I rarely allow. I just want to delete any bank card details to keep my money safe. I looked all over the web site and although you can change delivery details, you cannot change account details. I am frantic. I got in touch by live chat twice, after getting a recorded message only on the phone number, and a message on the customer care email saying that they would take some time to reply and I was in a queue. I am still in that queue. The web site chat went around and around getting nowhere, and asking me to contact the (scant at best) customer service. I am trying to get the site reported to the ombudsmand for bad conduct. Anyone should be able to delete account details on line, otherwise your money isn't safe.