I returned items back for a refund 2 weeks ago and 2 days ago i got in touch with them because i never got a refund. They are telling me they have not received my package. According to my tracking number- they did successfully received it. they are asking me to provide the "proof" of delivery and tracking number - which i no longer have because this was 2 1/2 weeks ago. SO basically i lost 86$. they will NOT refund me and what irritates me the most- they will NOT ADMIT their mistake of loosing my package. They are completely disorganized. one customer service advisor says one thing- another one says something different. they deserve less then a 1 star. Not to mention how low quality their clothing line is.