Absolutely appalled with the level of service I have received over email. After 7 days of not receiving my order and tracking was still showing in transit I emailed missguided for them just to tell me what I already knew and to wait another 48 hours. So 9 days for delivery that should have been between 3-5 working days. On the 9th day still nothing so I emailed again for them just to say it's been lost in transit would you like to re order which will take another 3-5 working days or a refund which will take 5-10 working days. I am absolutely disgusted that free next day delivery was not offered or anything else to compensate. I can safely say I will never be ordering from them again.