Not helpful at all! I've been ordering for years (i don't know why as every single order goes wrong) but I have to say the customer service just received is disgusting and I will ensure I won't be shopping here again. Their customer service team on twitter feels like it's run by 14 year olds. So unprofessional and don't want to help you at all. I'm now out of pocket for something that was their error and they are just like robots and are copy and pasting the same paragraph back to me every time I reply. Visited the store yesterday and the girls were just he same. Made you feel very uncomfortable. Honestly, don't waste our money on his company. They are so rude and honestly need to review their customer service. They are stealing people's money and not giving you the option for a refund, as I bought something in store, it has to be returned to store. I live 4 hours away, I can't return it back. But they won't let me send it by post. Now I'm stuck with products that are no good and can't get my money back as they are unwilling to help me.