Ordered an item for next day delivery, waited and nothing arrived so I assumed that the item would come the following day and still nothing... it had'nt even left the warehouse. So I spoke to customer service and they said they we're "sorry" and would only send me a refund for the delivery and until my item arrived then sent a full refund, but it would only be issued but only when I sent the item back to them. Seemed like more hassle on my part. Never got my item which was disappointing because it was for a friends party and had to compromise.. Won't shop here again and advise others not to either!!!