Ordered from this company and was pretty stoked. My item came and was way to big. Went to exchange it, only to learn they don't do exchanges. This was not on the website. I was then told that I could return my item and order it again. The problem being, I used a discount code and was told I wouldn't be able to use it in my new order. I have talked to 7 people in chat most of which just disabled the chat and tried emailing 3 times okus reaching out through Facebook. All I wanted to do in the end was talk to a manager but apparently that doesn't exist. I'm told that there is no way to contact a manager. I'm so tired of dealing with this problem. Will never order from them again.