Absolutely appalling service from missguided. Did my returns for items on 28/11/2017 and it is already 16th JAN 2018, I have yet to get my return funds back and every advisor i chat with says the same thing: you will get your funds back within 5-7 days and an email(till to this date: I have not received a single email) . I have to waste my time getting in touch with them every time. Lost count now how many times I have contacted them. And till this very second, i am still waiting as they have just said again today that I should get my return funds within 3-5 days and an email within 48hrs.