I was messed around for over a week by the Missguided "CARE" team over my prom dress I ordered a month in advance. Extremely poor communication, lies and misleading in the live-chat I requested and there is clearly a lack of communication as they went back on what they had previously said a number of times. I do not recommend ordering from this service at all. The clothes themselves can be nice but as a customer of 3 years I truly expected better. You also can't delete an account for 6 months if you have ordered something in the previous six months. Oh, and when a care team member claimed to have sorted my problem out (which she didn't) and had risen my hopes for my dress she asked me to leave her a positive review (when the item I had ordered was never going to arrive). I highly recommend you shop somewhere else if you want an actual professional and high-quality service. The only person who offered any sort of help was Danya, but only by being polite and actually telling me the truth about my item compared to all the previous reps and emails I had spoken to/received.