I wish I could give zero stars! Service was horrible. I paid express shipping for 2 business day delivery, items came in 4 weeks. I was issued a "store credit" instead of a refund for the shipping charges. I purchased over 3,000 in merchandise, and their way of thanking me was to put my transaction on hold for a week because of "suspicious" activity. I then had to send in snapshots of my credit card information, as it was a corporate card, the billing address didn't match the address of my ID. Being that you are never talking to the same representative, it took over 5 days for someone to actually understand the dilemma. They kept telling me to cancel the order and restart it but I refused to because that would mean the $600.00 discount I received due to a sale, would not apply to my new order. When my products finally arrived, about 2 weeks later I received a package from fedex saying as per the sites request, I was to pay an additional $500.00 fee for duties, customs and taxes. This site is a joke, and scam. Many of my items did not look the way they did on the website, weren't accurately sized, and the crop tops' strings popped before I even tried them on. Shoes were the wrong size as well. $3,000.00 worth of merchandise! Save your money and your time. Wish I'd visited this site before hand.
10 years ago
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