So, first of all, the box isn’t completely customizable as it says, but honestly that isn’t what bothers me, as I’ve loved everything I’ve gotten in the box and am excited every time it comes in. My problem has been with the company itself. At first I opted for what I thought would be the plan that would get me all the boxes by my wedding in September. After a long exchange having to explain over and over that I just wanted to make sure I had all the boxes before that date, I finally got switched to a monthly plan and was assured I would have them all. I didn’t receive my box in April, so I assumed it was something having to do with the pandemic. I emailed to ask and found out that my subscription still hasn’t been changed. I’m going to be honest, even though I love the products, if they don’t fix it and give me 100% confidence I will have them all before my wedding I’m going to cancel.