Absolutely DISGUSTING CUSTOMER SERVICE! Would never order from here again. I received 3 glass & gold storage jars on the day they arrived I notice they were dented, scratched and marked so I IMMEDIATELY emailed shabby store to notify them of the issue. Had to wait a few days for a reply but thought I’d give them a few days due to Xmas. I got a reply which stated ‘they wanted to see some images’ which I then sent.. waited and waited no reply. So emailed again and again ... got a reply they would give me a small percentage of the total price back. I explained to them I wanted a refund and was well within my rights to do so.. STILL HAVE HAD NO REPLY after a further 4 emails . After 4 weeks the issue has not been resolved. It’s truly disgraceful a company with such a good ‘reputation’ are behaving in such a way and going against trading standards and the law for faulty items. PLEASE BE WARE WHEN ORDERING FROM THIS COMPANY WHAT A TOTAL SCAM.