Same story here. Goods ordered beginning of Nov and payment taken in full. Numerous emails later, being continually told items were being processed through the warehouse and apologies for the delay due to the Black Friday Backlog. Nothing has arrived. I have now requested a refund but had no reply yet. Taken it up with my bank & visa, hoping to be refunded in full. They should not have been continuing to accept orders and offering sale prices if they were struggling and/or had no intention of fulfilling orders. Individuals are struggling aswell as businesses, so this is unacceptable!