Shocking. Three weeks after the order was placed, on my second occasion chasing I was told the item was not available. The first time I chased I was reassured that the item was due very soon - by someone who sounded like he had just woken up and could not be bothered to actually find out the situation. The second time I was told the truth by a girl who took the time to find out what was happening and apologised on the company's behalf. Even though a refund was promptly given, the order should not have even been accepted if it could not be supplied. I will avoid this company at all costs.