Well... were to start! Your item will never be delivered and you’ll only ever get into contact with one guy called peter who will tell you your item it going to be delivered and never will. Over a month for a £500 mirror and are basically telling me to cancel so they never really had the mirror to start as there supplier hasn’t delivered it to the warehouse!!! Avoid!!! I would hate to see someone lose that amount of money like me. I had to follow up nearly ever couple of days not once did they ring/email myself to let me know what was happened. There are plenty other interior stores out there please go with more reputable companies. I wish I bought it from John Lewis now.