I had my phone protected my Mobile Outfitters with their Scratch Protection, matte finish while i was working in the Kent area and had a day out to a local retail park. With days of having their Scratch Protection put on my phone it dropped out of my pocket while getting out of the car. My first reaction was one of shock as the phone dropped but when i picked it up not a mark on the phone, which could not be said of my works phone that fell at the same time. I had to have the phone re-done as where I normal rest my thumb while holding the phone on the side , next to the volume control had started to come away due the moisture/sweat of my thumb, So as the their Scratch Protection was guaranteed, i went to my local Mobile Outfitters in Manchester, and after showing proof of purchase my for was re-done. The staff i spoke to at the Blue Water Centre in Kent and the Trafford Centre in Manchester, were helpful and knowledgeable about the products best suited for my phone. When the times comes to change my mobile one of the first things I will do is have the Scratch Protection from Mobile Fitters put on my phone, as it really does protect your phone.