Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,318 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a very strong impressive film. I got the matte one.”

Helpful Report

Thank you for the kind words, Jadia! -Paul

“I was impressed with their presentation and had to have this on my phone. It’s incredible!”

Helpful Report

Hey Javinder, thanks for writing us! We're happy that you're enjoying your Mobile Outfitters protection :) -Paul

“I waited a few days before giving my review. This product is amazing. I got the Fusion Matte one and there are no fingerprints. Smooth finish. So far only good things to say about this product.”

Helpful Report

Thanks for the review, Herman! We’re thrilled you’re loving the Fusion Matte and that it’s fingerprint-free. Best regards, Team Mobile Outfitters

“Excellent”

Helpful Report

Thanks for the review, Aswin! -Paul

“Bro i just dropped my phone and picked it up knowing it was gonna be fine. This is one of the best feelings ever. Been using it for years now and will never swap to anything else.”

Helpful Report

Hey Franklin, that’s awesome to hear! We’re glad your phone survived and you’re loving it. Thanks for sticking with us all these years—we’re grateful to have you as a loyal customer. Best regards, Team Mobile Outfitters

“I chose the new Fusion Matte film. This is brilliant! Great feel and looks magnificent on my device. Highly recommend.”

Helpful Report

Hey Bradley, thank you for the awesome review! We're happy that you're enjoying our Fusion Pro Matte film. -Paul

“The lady was very nice. I think her name was Billie. She answered all my questions and did a great job on my phone. Definitely will recommend to all my friends.”

Helpful Report

Hi Jeffrey - we agree, Millie is fantastic :) Thank you for the recommendation, and we're happy to have you as a customer at Mobile Outfitters! -Paul

“Wow! This product is fantastic”

Helpful Report

Hey PJ! We're thrilled that you're thrilled with our product - thanks for the kind words! -Paul

“Amazing product and super quick and easy instalment”

Helpful Report

Thanks so much for the kind review, Lee! We’re glad to have you as a customer. - Paul

“Had a great experience putting the matte finish on my phone. Would recommend this to everyone cause it is the best screen protector I ever used”

Helpful Report

Hey Adam, thank you for the kind words! We're glad you're enjoying our Matte screen protector. -Paul

“Very good product”

Helpful Report

Hey Sani, thank you so much for the five-star rating! We’re thrilled you’re happy with the product. Warm regards, Team Mobile Outfitters

“I would like to bring to your attention a concern regarding the privacy screen protector I am currently using. I have been a long-time user of your mobile covers and accessories, and I have always been satisfied with the quality and service. Recently, I started using your privacy screen protector; however, I have noticed that scratches begin to appear on the screen within just one week of use. Due to this, I find myself needing to visit the store frequently to replace the screen protector, which has become quite inconvenient over time. I would like to clarify that the staff at your outlet are very friendly, helpful, and professional, and I truly appreciate their support. My concern is purely regarding the durability of the screen protector, as I am experiencing frequent and excessive scratches. I wanted to share this feedback with you in the hope that the issue can be reviewed or an alternative solution can be suggested. Thank you for your time and understanding. I look forward to your response.”

Helpful Report

Hi Shadil, Thank you for bringing this to our attention. We’re sorry to hear about the scratches on the privacy screen protector and the inconvenience it’s causing. Please contact us at help@moutfitters.com with your purchase details and any photos or receipts, so we can investigate and offer a solution. Kind regards, Team Mobile Outfitters

“I have a very bad experience with your agent in egypt there is no stores the agent closed more than 3 stores in different areas and high price comparing with the compatatours Now low quality for the protection I finally found a store in citystars”

Helpful Report

Hi Abd, We’re truly sorry to hear about your experience and the trouble you’ve had finding stores and fair pricing. This isn’t the experience we aim to provide. Please reach out to us at help@moutfitters.com with details of the locations you visited and any receipts, so we can investigate and make this right. Kind regards, Team Mobile Outfitters

“Their teamwork made the whole process run smoothly.”

Helpful Report

“I’m extremely disappointed with my recent experience at Outfitter. I came to the branch on Thursday to replace the full protection for my phone and install protection for my smartwatch. I had previously installed the full protection set from Outfitter, and it’s already recorded in your system with the original invoice. While travelling abroad, I was forced to remove the front screen protector because it had become extremely worn out and looked terrible after only a few months. I eventually lost it. Since I travel frequently, I installed a temporary screen that lasted over a year until I finally had time to come back to your store. Despite all of this, and despite having my purchase clearly registered in your system, your staff refused to replace the front screen protector under warranty simply because it was lost. This makes zero sense, especially when the whole point of your “guarantee” is to support the customer when protection fails. I was ready to replace the entire phone protection again and install a new one for my watch, yet I was treated as if my loyalty and previous purchases didn’t matter at all. This is not customer service. It’s a refusal to stand behind your own product and warranty. Very disappointing, and I genuinely expected much better from a brand like Outfitter. Ahmed Hussien Egypt 00201021423727”

Helpful Report

Hi Ahmed, Thank you for sharing your experience. We’re truly sorry to hear about the frustration you faced. We’d like to investigate your case and make it right. Please contact us at help@moutfitters.com with your original invoice details and any relevant information. We look forward to assisting you further. Kind regards, Team Mobile Outfitters

“Very good product. I highly recommend to everyone.”

Helpful Report

Hey Sven, thank you so much for the recommendation! We're thrilled that you're enjoying Mobile Outfitters. -Paul

“To whomsoever it concerns First of all want to know why the customer need to go and roam for 30 min and come back for our phone who we trust on your staff on our VALUABLE and PERSONAL phone and they made Halfboard protection instead of Full board”

Helpful Report

Hi Jaseel, Thank you for sharing your concerns. We understand how frustrating it can be to feel like your valuable phone isn't being handled with the utmost care. We're sorry for any inconvenience caused by the need to return for adjustments. Your feedback is important to us, and we take such matters seriously. Please reach out to us at help@moutfitters.com so we can resolve this issue for you. Warm regards, Team Mobile Outfitters

“Even though we had few hiccups on the way, in the end, I recieved great customer service and help from Indian team, UAE team and USA team. Great coordination.”

Helpful Report

Hey there! We truly appreciate your feedback and are so glad to hear about the great customer service you received from our teams. We strive for excellent coordination, and it's wonderful to know that it made a difference in your experience. Thank you for your patience throughout the process! Warm regards, Team Mobile Outfitters

“The team of your brand in New Cairo, Egypt point 90 mall are big cheaters”

Helpful Report

Hi May, Thank you for your feedback. We're truly sorry to hear about your experience with the team in New Cairo. Cheating is not something we stand for, and we appreciate you bringing this to our attention. Please reach out to us at help@moutfitters.com so we can investigate this further and work towards a resolution. Warm regards, Team Mobile Outfitters

“I liked the screen protector because i dint get any proper one for my phone as it had curved screen. only downside is the number of branches in chennai has decreased and its hard to find them. and i called the last available outlet from the website wich is Forum Vijaya mall Chennai ,TN, INDIA. The person who spoke in a rude manner, when i asked for the location.”

Helpful Report

Hey Vishak, thank you for your feedback! We're glad you liked the screen protector, especially for curved screens. We understand the frustration with finding our branches in Chennai, and we appreciate you bringing the service issue to our attention. We'll work on improving that experience for our customers. Warm regards, Team Mobile Outfitters

Mobile Outfitters is rated 4.4 based on 5,318 reviews