Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,175 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service! Amazing support from Millie. Highly recommend Mobile Outfitters!”

Helpful Report

(United Arab Emirates) -

Hi Sharif, thank you for the amazing 5-star review! We're so glad to hear that Millie provided you with fantastic support. We appreciate your recommendation and are here to help whenever you need! If you have any more questions or need assistance, don't hesitate to reach out at help@moutfitters.com. Your support means the world to us!

“I needed a new screen protector, and I spoke with Paul over the phone. He got me what I needed and even sent me videos on replacing my screen”

Helpful Report

(California, USA) -

Hi Tam, thank you for the amazing 5-star review! We're so glad to hear that Paul was able to assist you and provide helpful videos for your screen protector replacement. Your satisfaction means everything to us! If you have any more questions or need further help, don’t hesitate to reach out at help@moutfitters.com. We truly appreciate your support!

“Lifetime warranty of the product is 💗. Thank you for your excellent service!”

Helpful Report

(Philippines) -

Hi Walda, thank you so much for the wonderful review! We're thrilled to hear that you love our lifetime warranty and that our service met your expectations. Your satisfaction is our priority! If you ever need assistance, don't hesitate to reach out at help@moutfitters.com. We truly appreciate your feedback!

“The product is actually really good but the application of the product is really worst the staff doesn’t know properly to apply the product in the device i am writing this review after see on of my friend applied the same product from an another location the application of my friend device is really good but mine is really bad i will attach the image it show how worst the application you can see the error in dynamic island i have applied this from The outlet in Lulu mall Kochi”

Helpful Report

(India) -

Hello Ashiq, Thank you for your feedback and for bringing this to our attention. We're glad to hear that you appreciate the product itself, but we're truly sorry that the application didn't meet your expectations. Please reach out to us directly at help@moutfitters.com so we can assist you in addressing this issue and ensuring your device is properly taken care of. Your satisfaction is our priority, and we appreciate your understanding. Thank you for sharing your experience with us.

“Very quick process and top quality”

Helpful Report

(Ghana) -

Hi Emmanuel, thank you for your fantastic review! We're delighted to hear that you found the process quick and the quality top-notch. Your support means a lot to us! If you have any questions or need further assistance, feel free to reach out at help@moutfitters.com. We truly appreciate your feedback!

“Perfect installation shout out for the guy who was working in mall of emarties on Wednesday 8th Jan evening (give him a bonus) . He took his time applying my film after cleaning the screen throughly”

Helpful Report

(United Arab Emirates) -

Hi Maged, thank you for your awesome review! We're thrilled to hear that the installation was perfect and that our team member took the time to ensure everything was just right. Your shout out will definitely be passed on! If you need any further assistance or have any questions, feel free to reach out to us at help@moutfitters.com. We appreciate your support!

“Fits my phone great pleasure with the employees at telus they put it on”

Helpful Report

(Canada) -

Hi Debbie, thank you for your amazing review! We're so glad to hear that the fit is perfect for your phone and that our Telus team provided you with great service. Your satisfaction means a lot to us! If you need any further assistance, feel free to reach out at help@moutfitters.com. We appreciate your support!

“Brilliant service and great product. We have bought 4 and are delighted.”

Helpful Report

(Mauritius) -

Hi Brian, thank you so much for your fantastic review! We're thrilled to hear that you're delighted with both our service and products. Your satisfaction is our priority, and your support truly motivates us! If there's anything else we can assist you with, don't hesitate to reach out to us at help@moutfitters.com. We appreciate your loyalty!

“Impeccable customer service.”

Helpful Report

(Mauritius) -

Hi J-F, thank you so much for your wonderful review! We're thrilled to hear that you experienced impeccable customer service. Your kind words inspire us to keep providing the best for our customers! If you ever need anything, just reach out to us at help@moutfitters.com. We truly appreciate your support!

“As I exchanged my bumper on 21st September 2024, the shopkeeper gave me iPhone 14 bumper instead of 13 bumper. So I raised a complaint after waiting for somedays. But my issue is not yet resolved and didn’t get any update regarding the concern. I request you to consider this issue and do the needful as soon as possible.”

Helpful Report

“Everythink ok”

Helpful Report

Hi Lavinia, thank you for your great review! We're glad to hear that everything is okay and that you're satisfied with your experience. If there's anything else you'd like to share or if you have any questions, feel free to reach out to us directly via email at help@moutfitters.com We appreciate your support!

“Quality of product and knowledge of staff”

Helpful Report

(Philippines) -

Hi Max, thank you for the fantastic review! We're delighted to hear that you appreciate both the quality of our products and the knowledge of our staff. Your support means a lot to us! If you have any questions or need assistance, feel free to reach out at help@moutfitters.com

“Installation was speedy but careful. Instructions were clear. However, minor scratches are visible when the phone is off. Negligible when actually using the phone.”

Helpful Report

Hi Norman, thanks for your feedback! We're pleased to hear that the installation went smoothly for you. We appreciate your understanding regarding the minor scratches and that they haven't impacted your overall experience. Enjoy using your phone! -Paul

“very happy to spend a little on a fantastic product - trust it will prove me right in time”

Helpful Report

(Mauritius) -

Hi Patrick, we're thrilled to have you as a customer! I'm so glad our team in Mauritius has taken wonderful care of you. -Paul

“Well , I saw an ad on FB and decided to pop in to see what’s the new thing about! I tried a lot of new phone screen protector and case for my watch which was ofcourse disappointing!!! Luckily , your screen wow!!! Impressed ! Its the first time I saw my Iwatch as new and clear like it is now.. my phone is as shiny as new and I no more have face Id unlock issue! Lifesaver! Was a little shooked up by the price but its 100% worth every penny. Thank you ! Merry Christmas 🌺”

Helpful Report

Hey Thanaluchumee- we're so happy that you decided to give Mobile Outfitters a try- we're thrilled to have you as a customer! -Paul

“Super ochrana fonu 👍👍👍👍”

Helpful Report

We're glad you're enjoying our products, Jaroslav! -Paul

“Satisfied,good job mobile outfitters”

Helpful Report

Thank you, Dennis! We're glad you're enjoying Mobile Outfitters. -Paul

“Thanks you for the work done on my phone. Merry Christmas”

Helpful Report

Hi Victor- you're very welcome! Thanks for being our customer. -Paul

“Quality of product and service installation is excellent and great value.”

Helpful Report

(Philippines) -

Thanks so much for the awesome review, Kelly!

“Very good.”

Helpful Report

(Mauritius) -

Hey Corinne, thanks for the kind words! -Paul

Mobile Outfitters is rated 4.4 based on 5,175 reviews