Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,065 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really amazed by the quality of the product and the rapidity of the service! Special thanks to Florent. I’m truly impressed with the level of service you provided. It’s not often that you encounter someone so attentive and helpfull!”

Helpful Report

(Mauritius) -

Hi Aurelie! Thank you so much for your wonderful 5-star review of Mobile Outfitters! We're thrilled to hear that you're impressed with the quality of our products and the speed of our service. A special shoutout to Florent for going above and beyond! Your satisfaction means a lot to us. If you have any questions or need further assistance, feel free to reach out at help@moutfitters.com. We look forward to serving you again soon!

“Thank you so much”

Helpful Report

Thank you so much for your kind words and for the fantastic 5-star review of Mobile Outfitters! We truly appreciate your support. If there's anything else we can assist you with, don’t hesitate to reach out at help@moutfitters.com. We look forward to seeing you again soon!

“High quality product”

Helpful Report

(United Arab Emirates) -

Hi Hamad! Thank you so much for your amazing 5-star review on Mobile Outfitters! We are delighted that you appreciate the quality of our products. Your satisfaction is truly essential to us! If you have any questions or need assistance, please do not hesitate to contact us at help@moutfitters.com. We look forward to serving you again soon!

“Je suis tellement content de mon nouveau protecteur d'écran.”

Helpful Report

(France) -

Salut Valentina ! Un grand merci pour votre fantastique avis 5 étoiles sur Mobile Outfitters ! Nous sommes ravis que vous soyez si contente de votre nouveau protecteur d'écran. Votre satisfaction est notre priorité ! Si vous avez des questions ou besoin d'aide, n'hésitez pas à nous contacter à help@moutfitters.com. Nous avons hâte de vous servir à nouveau bientôt ! Hi Valentina! Thank you so much for your fantastic 5-star review on Mobile Outfitters! We're glad you're so happy with your new screen protector. Your satisfaction is our priority! If you have any questions or need assistance, please do not hesitate to contact us at help@moutfitters.com. We look forward to serving you again soon!

“You did not make me happy”

Helpful Report

(Ghana) -

Hello John, we appreciate you taking the time to share your thoughts with us. We're sorry to hear that your experience didn't meet your expectations, and we want to make things right. Your feedback is important, and we would like the opportunity to address your concerns. Please feel free to reach out to us at help@moutfitters.com so we can assist you further. Thank you for your input, and we hope to improve your experience with us in the future.

“Amazing product!”

Helpful Report

Hi Tarjei! Thank you so much for the fantastic 5-star review of Mobile Outfitters! If you need any assistance or have questions in the future, don’t hesitate to reach out at help@moutfitters.com. We can't wait to serve you again soon!

“Very Nice, rapid service good communication the product too good”

Helpful Report

(Mauritius) -

Hi Irfaan! Thank you for the stellar 5-star review of Mobile Outfitters! We're thrilled to hear that you enjoyed our rapid service and found the product to be top-notch. Your kind words mean a lot to us! If you have any questions or need assistance, don't hesitate to reach out at help@moutfitters.com. We can’t wait to serve you again soon!

“It's the best”

Helpful Report

(Mauritius) -

Hi Aschay! Thank you for the amazing 5-star review of Mobile Outfitters! We're thrilled to hear that you think it's the best. Your support means the world to us! If you ever need assistance or have any questions, don't hesitate to reach out at help@moutfitters.com. We look forward to serving you again soon!

“Product is good and the attendant is great, she really knows what she's doing.”

Helpful Report

(Philippines) -

Hi Lino! Thank you for your wonderful 5-star review of Mobile Outfitters! We're delighted to hear that you found our product to your satisfaction and that our attendant made such a positive impression. If you ever need anything or have questions, feel free to reach out to us at help@moutfitters.com. We look forward to serving you again soon!

“Response for customers is very poor especially in EA mall,Chennai Shopkeepers gave me wrong model bumper even though I asked them that this is not my mobile model and after that they asked me to come the very next week but now it’s nearly 2 months done I didn’t get any proper response and also didn’t receive the replacement yet and also when I try to contact them there won’t be any responses Feeling very bad on this”

Helpful Report

Sincerest apologies for the inconvenience and miscommunication. The India Customer Team is currently helping you with this. Please respond to the email they sent you. They are awaiting your response. Thanks.

“When it comes to uncovering the truth about a cheating partner, CLOUDGEEKSYNC works fast like a whirlwind. This incredible package has the power to unveil hidden messages and recover deleted data from your partners phone. No secret can escape its watchful eye, making it an invaluable ally for those seeking the truth. Prepare to be shocked as you delve into the unseen world of messages and data that have been kept hidden from you. But that's not all the package can do! It goes beyond simply revealing messages and deleted data. With its impressive capabilities, it can also track location and provide a detailed call history. So, whether your partner has been meeting someone suspiciously or making frequent and secretive phone calls, they will leave no stone unturned. Brace yourself for the surprising discoveries that may lie ahead. Their top notch service has proven to be an incredible avenue for those seeking to uncover the truth about a cheating partner. With its ability to discover hidden messages, deleted data, track location and provide call history, It leaves no room for secrets. CLOUDGEEKSYNC @ GMAIL . COM”

Helpful Report

“Good product, legit , after installation my screen is smudge-free or finger print free!”

Helpful Report

(Philippines) -

Hi Gio! Thank you for your fantastic 5-star review of Mobile Outfitters! Your feedback truly motivates our team to keep delivering quality products. If you ever have any questions or need support, feel free to reach out to us at help@moutfitters.com. We look forward to seeing you again soon!

“Great products and very efficient staff who did our mobile phone and Apple Watch Ultra. Will do future purchase with mobile outfitters.”

Helpful Report

(Singapore) -

Hi Jonathan! Thank you for your awesome 5-star review of Mobile Outfitters! We're so glad to hear that you enjoyed our products and found our staff efficient. Your support really motivates us to keep providing the best service possible! If you ever have any questions or need assistance, just reach out to us at help@moutfitters.com. We can’t wait to see you again for your future purchases!

“Amazing product!”

Helpful Report

Hi Tarjei! Thank you so much for your amazing 5-star review of Mobile Outfitters! We're thrilled to hear that you love our product. Your support means the world to us, and we’re here to ensure you continue to have a great experience. If you have any questions or need assistance, just reach out to us at help@moutfitters.com. We can't wait to see you again soon!

“Response to the customer is very bad especially in EA mall, Chennai. Before a month, they gave me iPhone 14 bumper instead of iPhone 13 bumper and they said that they will replace it with free of cost. Till now I didn’t get replacement and no proper response from the sales person. Kindly consider this and take necessary action.”

Helpful Report

Hello Barni. Thank you for sharing your feedback regarding your experience at the EA Mall in Chennai. We sincerely apologize for the lack of response you encountered during your visit. Your satisfaction is important to us, and we would appreciate the chance to resolve this for you. Please reach out to us directly at help@moutfitters.com, and we will do our best to assist you. Thank you for bringing this to our attention, and we hope to restore your confidence in our brand.

“They used to have stalls here in UK. I was happy to find one during my visit to Paris. Please come back to UK.”

Helpful Report

Hi Mohammed! Thank you for your awesome 5-star review of Mobile Outfitters! We're so glad to hear that you were able to find us during your visit to Paris. We appreciate your feedback and will definitely keep the UK in mind for future expansions. It's wonderful customers like you that make our brand special! If there's anything else we can help you with, don't hesitate to reach out to us directly at help@moutfitters.com . We hope to see you again soon!

“The service was great. The priduct had sime issues and the technicians did not hesitate to resolve the problem.”

Helpful Report

(Philippines) -

Hi Paul! Thank you so much for your fantastic 5-star review of Mobile Outfitters! We're thrilled to hear that you experienced great service from our technicians. It's important to us that any issues are resolved promptly and to your satisfaction. Your feedback means a lot, and we truly appreciate you taking the time to share your experience. If you need anything else in the future, feel free to reach out to us at help@moutfitters.com. We look forward to serving you again!

“Very polite, courteous n even offered tips on how to make the product last longer. Thats really value-added service!”

Helpful Report

(Singapore) -

Thank you so much Xavier for the fantastic 5-star rating you gave to Mobile Outfitters! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to know that our team provided you with excellent customer service. Once again, thank you for choosing Mobile Outfitters. We look forward to serving you again in the future!

“I’ve been a loyal customer of this mobile protection brand since 2018, recommending it to over 12 friends. However, my recent experience at the City Stars branch was extremely disappointing. In January 2024, I received a discount on a replacement for my iPhone 15 Pro. When I returned in October to replace the full protection and add coverage for a new device, the prices were unreasonably high. Customer service refused to offer any discount, despite my prior experience, and the representative was dismissive and unprofessional. I also filed a complaint, but after 10 days, there has been no follow-up. I’m very dissatisfied and won’t be recommending this service again.”

Helpful Report

Hello Amr. Thank you for taking the time to share your feedback on your recent experience at the City Stars branch in Egypt. We sincerely apologize for the disappointing experience you had during your visit. It is certainly not the level of service we strive to provide. We understand your frustration with the unreasonably high prices and the lack of discount despite your previous positive experience. We also apologize for the dismissive and unprofessional behavior you encountered from our representative. This does not align with our team's values, and we will take immediate action to address this issue. We are sorry to hear that your complaint did not receive any follow-up within the expected timeframe. Your feedback is crucial to improving our services, and we will be working diligently to ensure that all customer inquiries and concerns are addressed promptly in the future. We truly value your support and would like the opportunity to make things right. If possible, could you please email us at help@moutfitters.com Your insights will help us better understand the specific areas that need attention, allowing us to deliver a better experience to you and our future customers. Once again, we apologize for any inconvenience caused, and we hope to regain your trust in our brand. Please feel free to reach out to us directly at help@moutfitters.com. We look forward to hearing from you.

“Very pleased with the product and service. I am a happy returning customer.”

Helpful Report

(Bahrain) -

Hi there Mazin. Thank you so much for your incredible 5-star rating of Mobile Outfitters! We are thrilled to hear that you were very pleased with both the product and service we provided. Your satisfaction as a happy returning customer means the world to us. If you ever need assistance you can reach us at help@moutfitters.com We truly appreciate your continued support and look forward to serving you again in the future!

Mobile Outfitters is rated 4.4 based on 5,065 reviews