my partner took our daughter's iPhone 6 to the white rose store and had a clear coat put on. When it was done there was smear marks under the coat. She pointed it out she was told it would dry out. it didn't. the next day the LCD screen was shadowed like too much pressure was used whilst applying the coat. we returned it to the store who at first refused to do anything and denied it was their fault. the staff were extremely rude.when they did take the coat off they simply ripped the protective screen from the phone using force. this has caused hair line cracks to the screen and the shadowing is worse. what is really annoying is they denied that the solution they use is water based even though the bottles on show say add water. the staff made my partner feel belittled and spoke to get like she was stupid. They then tried saying it's in their terms and conditions not to give refunds and don't take responsibility for the phones they are putting clear coats on. no terms and conditions were shown at home of purchase. eventually got a refund for the clear coat but left with a damaged phone. the help centre are now trying to say it is our fault for buying a second hand phone even though the phone was working perfectly before taking it to this store. Avoid this shop at all costs