If you are looking for a case to protect your screen getting smashed, this product is not for you. Go buy a giant case and protect your phone from Amazon, but you will be increasing the bulk of your phone as a result. I like to have the original form factor of my phone and for a device that costs £800 plus this is a great option. I have dropped mine and it survived from about 1 to 2 metres up. Smartphones dont do well when dropped on hard surfaces. The staff in Lakeside (where I went first) and now Bluewater (where I go all the time) provide great customer service. In short I recommend this product!