My clear protection was fitted at the store in the metrocentre Within two weeks the back cover started to peal off and a further two weeks later the whole back protection had pealed off. Bubbles on the front screen started to appear due to phone being in and out of pocket. The back cover was just binned as it was no use I then returned to the metrocentre with my receipt and to pay the £12 for a replacement but was told because I dont have the back protection he wouldnt replace the full protection. Sent a email 4 weks ago to customer services and still waiting After a discussion with customer services it was agreed that the protection should not of pealed off and they sent out a good will gesture for my troubles Which I think is only fare as the original cost £45 pound So hopefully it will only cost me a further £12 to get the new cover placed on phone So £57 in total for 6 months of protection Happy with the replacement tho [ Smilie face]