Chile Hello, My boyfriend installed this on his huawei P30. They told us to leave the phone in a paper bag for 1 hour in order to protect the recently installed protector from the fibers from his pocket, bad, etc, and he did it. We arrived home, after an hour and a half and the phone was "crazy", the screen didn't work properly, we touched it and it didn't respond, or it was like he was touching another parts of the screen. We rebooted the phone and nothing happened, still didn't work. We contacted the instagram page (the only contact in our country www.instagram.com/mobileoutfitterscl) and the only response was to take the phone back to the stand, to CHANGE the protection. We have no other way to get in touch with the company, and really, don't know what to do. My boyfriend can't use his phone, he's stuck with a really expensive brick practically, and the only response is to change the coat, but, for what? to protect a useless phone now? I have videos showing how the screen is malfunctioning, and another video comparing to mine, to have a reference (which i dont think is necessary) We are hoping that the phone is malfunctioning because of the coat, and it will be fixed when he takes it off in the mall (because of the warranty) and hoping to get a refound (its not a cheap service), and its not a phone failure due to the process of installing the coat, which, i would like to know how the company could take responsibility for.