Everything to date has been excellent except for one feature. I strongly object to the voice indicator that my battery is getting low. For this, my rating is -O. If this should happen at a church/funeral service etc. it is VERY EMBARASSING and should not be. I was told by TechSupport that I should just turn off the monitor when I am in such a place or with others and do not want to receive this oral message. Doesn't that defeat the purpose of having a monitor? There must be another way to notify me and others. PLEASE correct this very poor way of communication. A rapidly blinking red light might be o.k. If you can make this type of device you can surely figure out how to make low battery notification much better. To date I do think you should know everyone has been helpful and courteous and I especially appreciate that everyone speaks good, clear, English. Just PLEASE PLEASE do something with your battery communication. This is a truly serious problem and I can't be the only customer who has this complaint.