MobileHelp Reviews

4.67 Rating 2,575 Reviews
91 %
of reviewers recommend MobileHelp
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.74 out of 5
Read MobileHelp Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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5050 Conference Way North, Suite 125

Anonymous  // 01/01/2019
Great help
Posted 1 hour ago
The voice from the machine was not very loud. Can you turn it up? I was on the living room Where the machine is and still had a hard time hearing it. Thanks Joyce
Posted 6 hours ago
Very polite, accommodating representative
Posted 11 hours ago
I have only had the service for a little over a month but I am extremely satisfied
Posted 11 hours ago
I love it and feel much safer. My dtr is also thrilled w it. I have mistakenly pushed it and easily turned it off. Thank you so much!
Liz Brenneman
Posted 1 day ago
I have been very pleased with your help thank you
Posted 1 day ago
Very helpful
Posted 2 days ago
I have been wearing the neck medial alert necklace {lanyard} for a month and am no longer fearful of being alone and suffering a bad fall with medical complications. The install was simple. The Customer Service is excellent.
I did QUITE a bit of research of other systems and MobileHelp is the BEST.
Posted 3 days ago
Very considerate and personal once you get to the correct person.
Posted 3 days ago
It’s only been a week but all ready my fall alert went off when I was getting out of bed because my lanyard was too long and I pressed the butt and cancelled the alert! Just like that! Fabulous!
Posted 3 days ago
It is great system.
The only thing is missing is the mobile device needs 12 Volt car adaptor to be charged while driving.
Posted 3 days ago
So far so good.
Posted 4 days ago
I am happy this is available so I can stay in my house . No problem with setting up and using pricing good wished it was covered by insurance but still a good deal. Darcy K
Posted 4 days ago
Mu dad fell, but the fall did not activate the fall detection because my dad was not wearing the necklace. The person I spoke to was very helpful in explaining to me that he must wear the necklace and how the process would work if he falls
Posted 4 days ago
Posted 5 days ago
have accidently pushed the fall button & had an immediate response. i am more comfortable in my home with mobile help
Posted 6 days ago
MobileHelp is always very polite and friendly and is ready to answer any questions I may have.
Posted 6 days ago
Very helpful and professional service. Mom feels safer now, thank you.
Posted 1 week ago
Easy set up no issues
Posted 1 week ago
Very prompt , informational, and pleasant to work with! Thank you
Posted 1 week ago
MobileHelp is rated 4.67 based on 2,575 reviews