They have the worst customer service! I received a message about a low battery in my mother's fall detect pendant. Called on June 3rd and was told she would have a replacement by June 6th. Nothing was shipped. Called again on June 16th and was told it would be delivered on the 18th. NOTHING! Called on the 24th and was told the order is still being processed. Customer service hours are to be open on weekends, but when you call during their open hours a recording says they are closed. I do not recommend Mobile Help and will be finding her a new company soon.
2 weeks ago
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