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MobileHelp Reviews

4.6 Rating 4,080 Reviews

89 %

of reviewers recommend MobileHelp

Company Reviews

Product Reviews

4.6

Based on 4,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Makes my life and husbands stress free and worry free knowing if I fall there is help. Thank you”

Posted 7 months ago

“to early for a review”

Posted 8 months ago

“Right on top of everything”

Posted 8 months ago

“the entire process of enrolling and setting up was very easy and eveyone I came in contact with was very professional and knowledgeable.”

Posted 8 months ago

“The gentleman that I spoke with on the phone and set up the service with was absolutely wonderful. He was so kind and helpful. I don't remember his name though, I am sorry.”

Posted 8 months ago

“I've only had it for a short time so far so good.”

Posted 8 months ago

“Michael was very helpful in restoring my access to trips being logged by the Drivewise app. He stayed connected to my phone throughout a test drive to insure the app was logging the trip and that I could view the trip as it was logged.”

Posted 8 months ago

“She was very helpful and patient and completed the inquiry.”

Posted 8 months ago

“I am and was VERY pleased with the service I received from MobileHelp. I am wearing the alert 'necklas' around my neck as I write this and am feeling much more confident now that I know that I can get immediate care by just pushing a button! Recommend this to the highest degree, I am 82, a recent widow, and living alone. Just knowing that I could get immediate assistance is a huge relief.”

Posted 8 months ago

“Joining is very easy and well done, with quick and good follow up.”

Posted 8 months ago

“Excellent service”

Posted 8 months ago

“Mobile help is great!! Necklace pendant fall detector works. They dispatched EMS and fixed whole issue. Huge peace of mind for my mother and family. Thankful for mobile help!!”

Posted 8 months ago

“I have had the 'Mobile Help' security-system for several years and have been very satisfied with their service. I know 'help' is just a 'push-of-a-button-away.' I have also purchased one of their systems for my 58 years-of-age Son who has 'Parkinson's- Neurological- Disorder' and he feels very 'free-from-worry,' especially concerning 'falls' with their new 'Fall- Notification- System.'”

Posted 8 months ago

“The sign-up and follow-up with this company it exceptional. I highly recommend their product and services.”

Posted 8 months ago

“There is somebody, somewhere making sure I am ok!”

Posted 8 months ago

“My technician was excellent. He answered by question.”

Posted 8 months ago

“You were extremely helpful although we were unable to make a connection, I may be back for in home coverage. Thank you so much.”

Posted 8 months ago

“new,so far its fine”

Posted 8 months ago

“mobile help was so refreshing and had everything that i wanted...unfortunately my existing provider would not let me out of my contract so i will be signing up again with mobile help next summer. mobile help was so prompt in refunding me my whole year costs.”

Posted 8 months ago

“Excellent customer service from Donna. She explained how it works, and it seems simple and easy for me.”

Posted 8 months ago

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MobileHelp is rated 4.6 based on 4,080 reviews