I have two experiences dealing with Alerts set off by my mother's bracelet. In one instance, I was able to take the call and the process worked as described. On the second occasion, they left a voice mail. In attempting to return the call, I was routed through the phone system maze, never able to reach anyone. I made a call to my mother and found out that she had set the bracelet off by mistake. I am certainly glad this was not an actually emergency. Using automated phone answering services for an emergency center is very troubling.
2 years ago
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