The reps were so nice when I was purchasing the plan. I also paid upfront. After multiple false fall alerts and the large size of the unit I decided to return it. No more nice reps. They also told me it would take up to 30 days for a refund so I notified my credit card company. I paid for my own Fedex return to be sure it got them them in the return window. I would not recommend this company (I'm also sure this won't be posted)
2 years ago
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