My father recently passed away and I needed to obtain an emergency response system for my mother. From the minute I called MobileHelp, the salesman was kind, courteous and knowledgeable. He followed up as promised and the process to obtain the system could not have been easier. The system arrived and took less than 5 minutes to set up. My 80 year old mother can easily manage it and feels safe at home alone. The few times the alarm was activated, the call center staff has been terrific. I also feel that the per month cost in comparison to what you get is a bargain. Cannot recommend this company enough!