This might work in some areas, but not in mine. My phone almost never picked up a tower that was working and when I called customer service they insisted the problem was that my phone was locked. It was not. I went through 3 different phones at considerable expense and was without service for months. When I finally got a Verizon sim card, my phone "magically" worked just fine. MobileHelp tried to get me to accept the phone working on my wifi network, but that is NOT what I paid for, and the phone would then not work outside of my house. They were always polite, but never admitted the problem was with their service. They also wouldn't refund the 3 months I was paying for service and getting nothing (except grief).