Feeling more confident to go anywhere. I had a fall, and, it dislocated my shoulder. High pain level. Screami ng at the top of my lungs to try to get lucky to be heard. I am a great screamer, and, got lucky. I did get help, from screaming. I had multiple back surgeries, that's life. I have to deal with certain realities. Getting up off the floor completely is hard for me. Sometimes, I cannot get off the floor, alone. That was before the dislocated shoulder. Now, the Mobilehelp device gives me a better look on the help getting up, if needed. When the button is pressed, a call is connected within seconds. From there, ask the operator anything. I know, I did it by accident, once. I have nothing but great things to say about the support, too. Get what you pay for. I'll take this.