We contracted MobileHelp for my Mother who is still in very good health but lives independently. I am the first on the list of whom to contact because I live nearest to her. For this reason, I am comforted knowing that she has access to assistance or medical attention resulting from a simple press of a button. One can never guess when this might be a life saver. I am comforted knowing that I am one of the first to mobilize with assistance from an operator answering the triggering of the service. I like the practicality of the room intercom that can be activated and spoken to from most anywhere inside her apartment. Fortunately we have never had to use MobileHelp but we test it randomly and the service appears to be relatively quick to answer.