I signed my wife, who has dementia, up for MobileHelp and selected the Fall detection pendant. After the service began she fell twice and the devise did not detect the falls. I was told by MobileHelp that if you fall and attempt to get up within 20 seconds that cancels the notification -- who wouldn't try to get up right away if they are still conscious? I cancelled the Fall pendant and am satisfied with the regular pendant that requires you to press the button if you need help.
8 years ago
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